Service

Customer First, Integrity First

AFTER-SALE SERVICE

Free service

01

1. Reply to customers' technical inquiries about our company's products
2. Provide users with the necessary planning and recommendations for related supporting equipment to use our company's products
3. Our company's products shall be repaired and replaced with accessories according to the after-sales service and warranty period specified in the contract
4. Establish user profiles and conduct regular telephone follow-up visits
5. The company has established a dedicated customer service center to facilitate user contact

Compensable service

02

1. Repair and parts replacement of our company's products damaged due to user reasons during the warranty period
2. Repair and parts replacement of our company's products beyond the warranty period
3. Repair and parts replacement of products from other related companies

Customer Service

Once receiving your request, the experts from the customer service center will solve or answer the user's questions within the specified time through telephone, internet, and other means.

Service Hotline

+86-0531-88670057

Fax

+86-0531-88670056

Support

On-site support