Service
Customer First, Integrity First
AFTER-SALE SERVICE
Free service
01
1. Reply to customers' technical inquiries about our company's products
2. Provide users with the necessary planning and recommendations for related supporting equipment to use our company's products
3. Our company's products shall be repaired and replaced with accessories according to the after-sales service and warranty period specified in the contract
4. Establish user profiles and conduct regular telephone follow-up visits
5. The company has established a dedicated customer service center to facilitate user contact
Compensable service
02
1. Repair and parts replacement of our company's products damaged due to user reasons during the warranty period
2. Repair and parts replacement of our company's products beyond the warranty period
3. Repair and parts replacement of products from other related companies
Customer Service
Once receiving your request, the experts from the customer service center will solve or answer the user's questions within the specified time through telephone, internet, and other means.
Service Hotline
+86-531-88670057
Fax
+86-531-88670056
Support
On-site support
